Working in Partnership with West Sussex Trading Standards Buy With Confidence.
This scheme is an initiative by West Sussex Trading Standards to help businesses comply with the law, while improving consumer protection through a partnership approach and open to businesses based in West Sussex.
Kelly from FCP accepting the partnership certificate from Cllr Lionel Barnard at Buy With Confidence Launch on 2nd Nov 05.
First Check Point members with their joining certificate at the Buy With Confidence Launch on 2nd Nov 05.
First Check Point members with their joining certificate at the Buy With Confidence Presentation on 14th June 06.
First Check Point members with their joining certificate at the Buy With Confidence Presentation on 30th October 06.
First Check Point members with their joining certificate at the Buy With Confidence Presentation on 27th March 07.
Benefits for customers
If
using a business from the BWC Scheme, you will be using a business that:
• Is committed to fair trading and to providing a quality service
for their customers
• Undertakes to comply with the spirit and the letter of the law
and not restrict your rights
• Deals with customers promptly, efficiently and courteously and
in accordance with good trading practice
• Has a sound customer complaints procedure
• Makes sure that their staff are competent for the work they
carry out
Before being accepted as a member the business has demonstrated a high
level of commitment to operate in a fair and honest way and has been
audited by Trading Standards personnel, including a Criminal Records
Bureau check.
Benefits for businesses
Joining
the BWC scheme gives your business?
• Independent recognition of your business standards
• Beneficial publicity
• A place on our 'Buy with Confidence' web site, including a link
to your web site
• Certificate of membership that can be displayed on your premises
and vehicles
• Use of the Buy with Confidence logo on your premises and vehicles
and in advertising
• Pre-entry vetting to ensure the credibility of the scheme and
that high standards are maintained
• Your company's name on a list of approved businesses that the
Council will publish for consumers
• Increased consumer confidence and reduced complaints
• A named contact for your business within the Trading Standards
Service for advice purposes
• Training opportunities, including you and your staff achieving
a Fair Trading Award qualification
• A regular newsletter containing information about the scheme,
new legislation and trade scams